PromZ Vak 3 · 2024

The 'Green' Headphone plus when using the headphones as a business gift. “The funny thing is that the packaging was originally born out of necessity,” Galama admits with a laugh. “After introducing the first models via successful crowdfunding, we had to send headphones to many people. Initially, we had other, larger boxes in mind. Sending those involved a lot of postage costs, so we looked for a box that could be sent as a mailbox package. We then received feedback from recipients that they were delighted with the packaging alone. So, things came together nicely, and we kept and optimized the flat box.”

Product Personalization

The beautiful mailbox box in which the headphones are sent is also one of the elements suitable for customization for B2B customers. Galama: “For companies and brands that want to use our headphones as promotional products or tools for (external) employees, the shipping box can be provided with a custom sleeve. The headphones themselves can also be customized with brand markings. Names and logos can be engraved on the headband. The display of this is subtle but also very visible. For example, if you are sitting next to someone on the train wearing one of our headphones, a marking on the headband is quite noticeable. We are very willing to think along with customers about further personalization possibilities. For example, a hard-cover case can be ordered to protect the headphones, which can also be customized.”

Business Subscriptions

For B2B customers, Repeat offers the possibility for all end users to create a personal account. From there, they can request replacement parts and return broken parts. This is handy for companies that provide all employees with headphones for their work, but also when it comes to gifts for external parties. The repair subscription costs are paid annually or in one go by consumers. For business customers, Repeat has a different solution. “In principle, we offer a three-year warranty on all headphones within the deal, including any part replacements. After the warranty period, new service contracts can be concluded. This can be done centrally per party or via personal accounts, depending on the agreements. We are also happy to think along with companies and individuals to provide peace of mind and, of course, to keep the environmental impact as small as possible.”